We're the #1 Filipino
owned BPO Company
Customer Service / CX
Providing assistance, support, and information to customers, aiming to ensure satisfaction and a positive experience before, during, and after the purchase of a product or service.
Credit Verification
Process of validating the credit standing of potential borrowers by lenders to ensure legitimacy and accurateness of declared information. This may be through telephone or field verification.
Direct Sales
A method of selling products or services either over the phone or in a retail environment. It involves direct communication between a representative and potential customers to promote and complete sales transactions.
Debt Collections
Pursuing payment from individuals or businesses who are yet to fulfill their financial obligations. It includes various methods to recover overdue payments, such as contacting debtors, negotiating payment plans, and, in some cases, taking legal action.
Skip Tracing
Locating individuals who have moved or "skipped" to a new address, often for debt collection, legal proceedings, or finding individuals for various reasons. It involves using investigative techniques, databases, and other sources of information to track down the current whereabouts of the person being sought.
Recovery and Repossession
Retrieval of goods or assets due to non-payment or default on a financial obligation. Recovery typically refers to the broader process of collecting outstanding debts, while repossession specifically refers to the reclaiming of property when the borrower fails to meet their financial obligations. This may involve legal procedures and the retrieval of items such as vehicles or equipment.
Credit Card Association of the
Philippines (CCAP)
2023 Titanium Top 1 Award
In appreciation for their strong partnership and outstanding performance of individual bank policies while supporting the regulations set by the Bangko Sentral ng Pilipinas
PAG-IBIG - 2022 Excellence Award
For extending valuable assistance by accepting special account endorsements, enabling Pag-IBIG Fund to help more borrowers keep their accounts updated and avoid default
Banco De Oro (BDO)
Best Agency of the Year Pre-Recovery (150-180 DPD PBC)
Best Agency of the Year Recovery Team 2 (61-150 DPD)
Best Agency of the Year Recovery Team 8 (601-690 DPD)
Best Agency of the Year Recovery Team 1 (1-60 DPD)
Best Agency of the Year Pre-Recovery (210 DPD NCR)
Metropolitan Bank and Trust Co. - Metrobank
Best Agency - Abandoned Placement
Best Agency - P3 Placement
Best Agency P2 Placement
Best Agency - 60 Days Past Due
Rizal Commercial Banking Corporation (RCBC)
Dacionero Award for having the most number of Auto Repossession via Dacion en Pago
Top External Collection Agency for Standby Small Claims
Top External Collection Agency for Recovery - Write-off
Bank of the Philippine Islands (BPI)
Best Collection Agency for Recovery 1 Credit Cards Metro Manila
Best Collection Agency for 180DPD Personal Loans Metro Manila
Best Collection Agency for 180DPD Credit Cards Provincial
Best Collection Agency for 180DPD Credit Cards Provincial
SB Finance (A Security Bank & Krungsri Partnership)
Outstanding Performance for the year
Top 1 Agency with the most repossessed units for pre-write off
Top Collector for Recovery - Cards
Top 1 Agency with the Highest Amount Collected Target Achievement of 293% for Pre-Wirte Off 151-180 DPD
Toyota Financial Services
Top External Collection Agency for Repossessions
Top External Collection Agency for Level 1
Top Collection Agency for Level 2 Accounts
Philippine Savings Bank (PSBank)
Best Collection Agency For Auto Curing
Best Collections Agency of the Year for Personal Loan Curing
Globe Telecom, Inc.
Upholding the ideals of quality excellence as manifested by your efforts in servicing Globe's collection needs
In appreciation of your dedication and tireless efforts in support of Globe Telecom Inc's Remedial Collections campaign
Homecredit
Exemplary Achievement Outstanding, Outstanding Performance and Excellence in the field of Collections
Achieving the highest cash collected
Attaining Highest Recovery Rate of 42.58%
Asia United Bank (AUB)
Global Buster — Consumer Loans Recovery
Top 1 Collection Agency for Consumer Loans Recovery
Top 1 Collection Agency for Recovery
Bank of Makati
Top 1 Cash Collector (Motorcycle Loans)
Top 1 Repossessor (Nationwide Areas)
Top 1 Cash Collector (Consumer Loans)